Frequently Asked Questions
Everything you need to know about our premium home goods.
What materials are used in Elevated Craft products?
We prioritize sustainability and durability by using ethically sourced hardwoods, lead-free ceramics, and recycled metals to ensure every piece lasts a lifetime.
How long will it take to receive my order?
Standard domestic shipping typically takes 5-7 business days. Custom or handcrafted items may require an additional 3-5 days for production before they are dispatched.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location, and shipping costs are calculated at checkout based on your destination.
What is your return policy?
We offer a 30-day window for returns on all standard items in their original packaging. Please note that custom-made or personalized pieces are final sale.
How should I care for my handcrafted items?
Each product comes with a specific care guide. Generally, we recommend hand-washing wooden items and avoiding harsh chemicals to maintain the integrity of the natural finishes.
Are your products covered by a warranty?
Every Elevated Craft purchase includes a one-year limited warranty against manufacturing defects to give you peace of mind regarding your home investment.